Why talented people leave companies?

Largest studies undertaken by the Gallup Organization, Why do talented employees leave companies?

Come to think of it. This is almost 100% true. Read below & find out the answer.

Early this year, Arun, an old friend who is a senior software designer,   got an offer from a prestigious international firm to work in its India operations developing specialized software. He was thrilled by the offer.   He had heard a lot about the CEO of this company, a charismatic man often   quoted in the business press for his visionary attitude.

The salary was great. The company had all the right systems in place employee-friendly Human Resources (HR) policies, a spanking new office,   the very best technology, even a canteen that served superb food. Twice Arun was sent abroad for training. “My learning curve is the sharpest it’s ever been,” he said soon after he joined. “It’s a real high working with such cutting edge technology.”

Image Last week, less than eight months after he joined, Arun walked out of the job. He has no other offer in hand but he said he couldn’t take it anymore.  Nor, apparently, could several other people in his department who have also quit recently. The CEO is distressed about the high employee turnover.

He’s distressed about the money he’s spent in training them. He’s distressed because he can’t figure out what happened. Why did this talented employee leave despite a top salary? Arun quit for the same reason that drives many good people away. The answer lies in one of the largest studies undertaken by the Gallup Organization.

The study surveyed over a million employees and 80,000 managers and was published in a book called First Break All The Rules.

It came up with this surprising finding: If you’re losing good people, look to their immediate supervisor. More than any other single reason, he is the reason people stay and thrive in an organization. And he’s the reason why they quit, taking their knowledge, experience and contacts with them.  Often, straight to the competition.

“People leave managers not companies,” write the authors Marcus Buckingham and Curt Coffman. “So much money has been thrown at the challenge of keeping good people – in the form of better pay, better perks and  better training – when, in the end, turnover is mostly a manager issue.”  If you have a turnover problem, look first to your managers. Are they driving people away?

Beyond a point, an employee’s primary need has less to do with money,  and more to do with how he’s treated and how valued he feels. Much of this depends directly on the immediate manager. And yet, bad bosses seem to happen to good people everywhere. A Fortune magazine survey some years ago found that nearly 75 per cent of employees have suffered at the hands of difficult superiors. You can leave one job to find – you guessed it,   another wolf in a pin-stripe suit in the next one.

Of all the workplace stressors, a bad boss is possibly the worst,  directly impacting the emotional health and productivity of employees.

Here are some all-too common tales from the battlefield:

Dev, an engineer, still shudders as he recalls the almost daily firings his boss subjected him to, usually in front of his subordinates. His boss emasculated him with personal, insulting remarks. In the face of such rage, Dev completely lost the courage to speak up. But when he reached home depressed, he poured himself a few drinks, and magically, became as abusive as the boss himself. Only, it would come out on his wife and children. Not only was his work life in the doldrums, his marriage began cracking up  too.

Another employee Rajat recalls the Chinese torture his boss put him through after a minor disagreement. He cut him off completely. He bypassed him in any decision that needed to be taken. “He stopped sending me any papers or files,” says Rajat. “It was humiliating sitting at an empty table. I knew nothing and no one told me anything.” Unable to bear this corporate Siberia, he finally quit.

HR experts say that of all the abuses, employees find public humiliation the most intolerable. The first time, an employee may not leave, but a thought has been planted. The second time, that thought gets strengthened. The third time, he starts looking for another job.

When people cannot retort openly in anger, they do so by passive aggression. By digging their heels in and slowing down. By doing only what they are told to do and no more. By omitting to give the boss crucial information. Dev says: “If you work for a jerk, you basically want to get  him into trouble. You don’t have your heart and soul in the job.”    Different managers can stress out employees in different ways – by being too controlling, too suspicious, too pushy, too critical, and too nit-picky. But they forget that workers are not fixed assets, they are free agents.

When this goes on too long, an employee will quit -often over seemingly trivial issue. It isn’t the 100th blow that knocks a good man down. It’s the 99 that went before. And while it’s true that people leave jobs for all  kinds of reasons – for better opportunities or for circumstantial reasons,  many who leave would have stayed – had it not been for one man constantly  telling them, as Arun’s boss did: “You are dispensable. I can find dozens like you.

While it seems like there are plenty of other fish especially in  today’s waters, consider for a moment the cost of losing a talented  employee. There’s the cost of finding a replacement. The cost of training the replacement.  The cost of not having someone to do the job in the meantime. The loss of clients and contacts the person had with the industry.  The loss of morale in co-workers. The loss of trade secrets this person may now share with others.

Plus, of course, the loss of the company’s reputation. Every person who leaves a corporation then becomes its ambassador, for better or for worse.   We all know of large IT companies that people would love to join and large television companies few want to go near. In both cases, former employees  have left to tell their tales.

“Any company trying to compete must figure out a way to engage the mind of every employee,” Jack Welch of GE once said. Much of a company’s value lies “between the ears of its employees”. If it’s! bleeding talent, it’s bleeding value. Unfortunately, many senior executives busy traveling the world, signing new deals and developing a vision for the company, have little idea of what may be going on at home.

That deep within an organization that otherwise does all the right things, one man could be driving its best people away.

Source: Leadership Wired by John Maxwell http://www.injoy.com

A Promise After A Promise

“Then you will call upon Me and come and pray to Me, and I will listen to you. You will seek Me and find me, when you seek Me with all your heart. I will be found by you.” – Jer 29:12-14 (His love is so amazing… dance)

Image
Knowing that we have this kind of God, who’s ensuring us that if we come & pray to Him, He will listen, if we seek Him with all our hearts, we will find Him there, right beside us, ready to comfort us. God revealed this verse to me last night and i’ve been telling this to myself before i go to bed, as i drive to the office this morning and even right at this moment and will claim this promise forever… so i blog about it! I’m surprised of the promise after Christian’s favorite verse “Jeremiah 29:11 – For I know the plans i have for your, declares the Lord. Plans to prosper you, not to harm you, plans to give you hope and a future.” – this is also one of my favorite verse… but the verse after this is also a powerful promise of God, which we can always remember, so we don’t have to fear or worry about anything. God can restore the joy in our hearts, He can gives us peace, provide our needs, restore our strength when we’re tired and weary. He is a God who knows and now preparing the best for us, wow! That is so amazing to know… so why should i worry… i better relax and put my faith in Him as He is in charge, in charge of everything.